FAQs

Getting Started/Joining

How do I get started?

Come in, meet with a coach and let’s talk about your needs and goals. See the details on how to get started and our membership options HERE. If you have questions, contact us for a free info session. There you will learn more about our programs and how we can help you begin your fitness journey, create a fitness habit and get you the results you want.

How do I learn more about if this is right for me?

Come in for a No Sweat Info Session. Meet with a coach and learn how we can help you with your fitness and health goals. Set on trying a class? We do offer a free class the first Friday of each month.

Can I start class right away? What are the Fundamentals?

Our goal is to keep you safe, teach you the right way from the beginning and set you up for success. Start your fitness journey with our Fundamental sessions. We understand starting a new fitness routine can be overwhelming. After your five 60-minute sessions you will feel prepared, comfortable and confident in starting your membership and new fitness routine. Click HERE to purchase and learn more about our Fundamentals Program.

I have experience from another CrossFit gym. Do I have to take the Fundamentals?

You may test out of the need for Fundamental sessions. Contact us to set up an appointment with a coach.

What are the workouts like?

Every Sunday we post all the workouts for the upcoming week. You can view upcoming and past workouts HERE (link to workouts page)

Is This For Me?

I have an injury. Should I be concerned about starting?

If you have seen a medical doctor about your injury and have been cleared for physical activity, then you can. Our coaches work with each individual to modify workouts and movements to accommodate injury. We work to strengthen your entire body while not aggravating the injured area. As you gain strength, you may see your injury lessen or even completely heal. However, we are not doctors or mind readers, so we need your help and feedback to make sure the modifications are helping. We also expect you to use good judgement and common sense to avoid aggravating an injury. If something does not feel quite right, STOP and talk to your coach.

I have heard CrossFit is dangerous and hurts people. Is that true?

Short answer is no. With us, you will learn how to workout more safely than you ever may have before. You will be taught how to move and lift safely and with proper form. You will be under the eyes of your coach in every class. Each workout will be modified and scaled to match your current fitness, skill and strength levels. Listening to your body and using common sense helps avoid injury. If anything ever feels “off”, talk to your coach. By working together, coaches and members can make good choices and prevent injuries.

Will I get bulky?

We get this question a lot. No, you won’t get bulky. It takes a very specific diet and training regime to get “bulky.” You will, however, see more muscle definition as you get lean.

Will I lose weight?

Yes you can and working out is a great start, BUT you can’t outtrain a bad diet. For lasting change and weight loss, we offer an individualized nutrition program with customized meal plans. Meet with one of our nutrition experts to help you take control of your health, and provide support and accountability to achieve your goals.

Memberships, Open Gym, Drop-Ins, & Discounts

What are your Membership options?

You may see our primary options on our Get Started page.

Can I just use the gyms 24/7 Open Gym access?

24/7 Open Gym access is currently available only for members. Contact us to learn more about our 24/7 access options and requirements.

Do you allow Drop-Ins?

Yes we do! We love meeting CrossFitters from other places. You need to have at least 3 months of experience at your local CrossFit gym. If you’d like to drop-in, send us an email at [email protected].

Do you offer personal training?

We do! Check out our personal training services.

Membership Policies

How do I pay for my membership?

Membership dues are drafted automatically on a monthly basis.

Can I put my membership on hold due to travel, etc.?

You may temporarily freeze your membership. The only restrictions is that the start and end dates are always either the 1st of 15th of a given month. Hold requests must be emailed at [email protected].

Do my monthly classes rollover month to month?

If you have a 13x/Month Membership, you have 13 classes to use per month. They do not rollover to the next month. You can use your classes any time during the month to help match your schedule.

Do I have to sign a long term contract?

Nope! Memberships renew on a monthly basis without any long term commitment. We only require notice via email, 30 days prior to your last bill date, for membership cancellation.

Can I change my membership type?

Yes! To upgrade, hold or make any changes to your membership type, please email [email protected] , 7 days* prior to your bill date. (* This excludes cancellations, which require 30 days advance notice)

How do I cancel my membership?

You really want to leave? Ok, but we’ll miss you when you go. Please remember to cancel Thirty days prior to your next billing date. Email your cancellation request to [email protected] , fill out the super short exit survey and it that’s all there is to it.

I am running late! Can I still join the class I registered for?

If you are more than 5 minutes late, for a full class, your spot may be given away if someone is waiting. If you are more than 10 minutes late to class, you will need to wait until the next class. This is for your safety since you have missed the class instruction and a good portion of the warm up by the 10-minute mark.

Location & Amenities

Where are you located?

1240 Upshur St NW, Washington DC 20011 underneath Annie’s Hardware. We have the entire lower level of the building, and it is pretty sweet.

Is there parking?

From 8:30am-4:30pm please be sure to park only in our designated parking spots or on the street.
Early morning, evenings, weekends and holidays you may park in any available marked parking spot.

What are your hours?

Please check our schedule of classes HERE. If you are stopping by in between class times, it is possible the gym will be closed. If you have a 24/7 access membership, then we are never closed!

Please respect that Members with 24/7 access are not allowed to open the doors for other members.

Do you guys have showers?

Yup! Each restroom not only has showers but also separate changing rooms to give you enough space to get ready to work out or go on a hot date or both!

Are you dog friendly?

We love dogs! If you have a friendly pup that doesn’t mind being around people and other dogs, feel free to bring them with you. We even have a designated Pooch Parking area! Here are some rules to keep everyone one comfortable and happy:

Dogs must be leashed at all times.
During workouts, dogs must be kept in one of the Pooch Parking areas. Do not tie pups to the pullup rigs.
Pups must be able to get along with other dogs and people, as well as hang out quietly during workouts.
Do not bring your dogs to our Yoga due to the nature of the classes.
Keep all dogs out of the Mobility Area.

Gym Etiquette

How can I be part of the awesome gym community?

One of the major reasons our style of training works is the members themselves. You work out together, you succeed together, and you grow together. The support and motivation you provide each other creates an environment of success. We expect you to cheer each other on, help each other out, and leave no one behind.

Who cleans up the equipment?

You do. If you got it out, you put it away. Where you got it. Neatly.

Hey! There is somebody new! What should I do?

Introduce yourself! Remember what your first class was like? You may have been intimidated, nervous, and shy. They are probably feeling the same way, so make them feel comfortable!

How do I use the chalk properly?

Keep your hands in the chalk bucket while applying it. If you have a chalk dust cloud around while you’re applying it, you’re doing it wrong.

Why do I have to register for classes? Why can’t I just show up?

We cap our class sizes to make sure everyone has a top notch experience, so we strongly recommend registering for the classes you want to attend. Controlling class size allows maintenance of high quality training. Smaller classes means more hands-on feedback you need to be successful. This is not doable if an unlimited number of members are allowed to attend each class. You can try to attend a class without registering, but if that class is full, the registered members have priority.

Gym Etiquette Cont…

I am running late! Can I still join the class I registered for?

If you are more than 10 minutes late to class, you need to wait until the next class. Being more than 10 minutes late means you have missed key parts of class: the warmup and the instruction. Classes start on time and we expect everyone to be ready to go at that time. No exceptions.

I can’t make the class I registered for! What do I do? Is there a penalty?

We understand life happens. If you are within the four hour window for canceling class on your app, please email [email protected] to let us know you will not make it.

If we do not receive any notice, the class will appear as a no show.

No Show Policy:

Unlimited Members: $5 fee for any no show
13x Members: No fee, but it counts as one of your sessions

I already know the movements we are doing today. Do I have to follow along with the coach?

Yes. EVERYONE benefits from review and practice. Also, you set a great example for newer members that may not be as confident as you. Doing your own thing creates distractions and increases chances of injury.

My friend is really interested in joining. Can I bring them to a class with me? Do I receive anything is they join?

Yes and yes! We have Bring a Friend Day the first Friday of every month! Your friend can register for a class HERE. For every friend of yours who joins, you will receive a $150 credit towards your membership. After your friend has joined, email us at [email protected] to receive your credit, and thank you for sharing our awesome community!

We Can’t Wait to Meet You!

We offer classes for all fitness levels and abilities & the best fitness community of your life